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Privacy Policy

Privacy Policy

Effective January 1, 2026

1. Information We Collect

Oh My Template collects the following information when you submit an inquiry or use our services.

  • Required: name, email, phone number, inquiry details
  • Optional: company name, job title, budget range, file attachments
  • Collected automatically: IP address, cookies, visit timestamps, usage logs

2. Purpose of Collection and Use

  • Responding to consultation requests and providing quotes
  • Delivering services, fulfilling contracts, and processing payments
  • Communicating notices and handling complaints
  • Analyzing usage to improve our service

3. Retention Period

We destroy personal information without delay once its purpose has been fulfilled, except where retention is required by applicable law, in which case we retain it for the periods below.

  • Records of contracts or withdrawal of subscription: 5 years
  • Records of payment and supply of goods/services: 5 years
  • Records of consumer complaints or dispute resolution: 3 years
  • Website visit logs: 3 months

4. Sharing with Third Parties

Oh My Template does not share personal information with third parties except with your prior consent or where required by law.

5. Outsourced Processing

We outsource the following processing to operate our service, and require these providers to safeguard your information.

  • Cloud infrastructure: Vercel Inc., Supabase Inc.
  • Email delivery: Resend

6. Your Rights

You may request to view, correct, delete, or restrict processing of your personal information at any time. Contact us by email below and we will respond promptly in accordance with applicable law.

7. Cookies

Our website may use cookies to provide a more personalized experience. You can disable cookies in your browser settings, though this may limit some features of the service.

8. Security Measures

  • Encryption and access control for personal information
  • Technical safeguards against hacking and unauthorized access
  • Limiting and training staff who handle personal information

9. Privacy Officer

Direct any questions about how we handle personal information to our privacy officer below.

10. Changes to This Policy

This privacy policy may be updated to reflect changes in law, policy, or our services. We will post any changes on our website.